Support

Contact support

Email is the fastest way to reach us. Write to [SUPPORT EMAIL] with a short description of the issue and the account email you use with Trakit.

Replace the placeholder above with your final support address before launch. The button currently opens a draft to support@trakit.dev.

Frequently asked questions

• Connecting Gmail
  In the app, choose Connect inbox and approve read access. If authorization fails, revoke Trakit in your Google Account third-party access settings, then try again.
• Data synchronization
  After connecting, Trakit scans recent mail to build your tracking view. New messages may take a short time to appear depending on sync status and provider limits.
• Subscription detection
  We look for receipts and renewal confirmations. Unusual formats may not parse yet — send an example with sensitive details removed to [SUPPORT EMAIL].
• Flight and package detection
  Confirmations and shipping updates are matched into flights and packages. Missing items are usually due to atypical email templates.
• Privacy
  See the Privacy Policy for how mailbox data is used. Google user data is not sold and is used only to power Trakit features for you.
• Disconnecting an inbox
  Disconnect in the app settings when available, and revoke access in your Google (or other provider) security settings so tokens can no longer be used.
• Deleting an account
  Follow Delete account for in-app and email deletion steps.

Availability

Trakit is coming soon to the App Store and Google Play. For early access or partnership notes, contact [SUPPORT EMAIL].